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Implementing ISO/IEC 20000 Certification: The Roadmap eBook
Original price was: €49.02.€34.39Current price is: €34.39.
A quick and accessible guide to a universally adopted standard. This standard is aligned with ITIL which is also very widely known and used. ISO/IEC 20000 describes Service Management standards that must be attained for corporate accreditation
David Clifford.
- Auteur(s) : David Clifford
- Uitgeverij: Van Haren Publishing
- ISBN : 9789401801348
- Taal : Engels
- Uitvoering : eBook
- Aantal pagina’s : 213
- Verschijningsdatum : februari 2017
- Gewicht : 1
- Afmetingen : 1 x 1 x 1 mm.
- Serie : ITSM Library
- Thema : Informatica: algemene onderwerpen
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